Shipping policy

How We Ship

SensoriJoy partners with trusted third-party manufacturers and fulfillment centers around the world. Your order ships directly from our fulfillment partners to your door, which is how we keep our prices low. If you order more than one item, your products may arrive in separate packages on different days.

Processing Time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Estimated Delivery Time

United States: 7 to 20 business days after your order ships
International: 10 to 30 business days after your order ships

Please note: shipping times may vary. Delivery estimates are not guaranteed and can be affected by product availability, carrier delays, customs, weather and busy holiday seasons. We recommend ordering early for birthdays and holidays.

Shipping Costs

Shipping costs are calculated at checkout.

Tracking Your Order

Tracking can take a few days to update after your order ships. If you have not received tracking within 7 business days of placing your order, please email us at hello@sensorijoy.com.

Customs, Duties and Taxes

International orders may be subject to customs duties or import taxes charged by the destination country. These charges are the responsibility of the customer.